Privacy Policy

We are aware that you trust us. It is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect this data and how we use this data to improve your experience using our website. So you will understand how we work.

The main reason we need your data is simply for us to be able to process and ship your order.

What personal data do we collect?

Without your personal data we are unable to be of service to you. Spellen Domein may collect the following personal data for the purposes described in this privacy policy:

  • Surname
  • Surname prefix
  • Name
  • Address
  • Phone number
  • E-mail address
  • Sex
  • Payment option

We only collect data which you supplied to us during the order process or while browsing our website. Your account holds data you supplied. If your account is cancelled, all the stored data it holds will be erased.

What else happens with your data?

Spellen Domein mainly collects your data to execute your order. We need this data to successfully process, ship and keep you updated on your order. We only share your data with third parties when needed, for example; shipping companies and distribution centers. We will only provide the data that is absolutely necessary for the shipping process.

Because our website is hosted by Mijnwebwinkel, your data is also shared with them. The data you supply while placing an order, creating an account, subscribing to our newsletter or sending a message, will be stored on a secured Mijnwebwinkel server. Mijnwebwinkel takes suitable measures to protect your personal data from loss or any form of illegal actions. Mijnwebwinkel automatically makes use of SSL-Certificates and therefore ensures a secure connection when sending information between the server and browser.

Some of your data is also shared with our payment partners; Mollie and Paypal. This is needed for you to be able to complete the payment for your order.

When you send e-mails or other messages we will save these messages when this is relevant. Sometimes we will ask for your personal data if necessary. This enables us to answer your questions and requests. This data will be stored on a secured server owned by Spellen Domein or Mijnwebwinkel. We will not combine your personal data with other data.

Cookies

What is a cookie?

A cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing the website. This cookie holds information about your usage on our website. Cookies are stored on the user’s computer and can be managed by the user.

We use Google Analytics and Facebook Pixels to analyze your usage of our website and how you found our website. The information generated relating to our website is used to create reports about the use of our website. Like most websites we use tracking cookies to get a better insight in our clients in order to tailor our services/products.

Our website includes buttons to promote web pages on social networks like Facebook, Twitter and Pinterest. These buttons work through pieces of code that come from Facebook, Twitter and Pinterest themselves. Cookies are placed through this code, we have no influence on that.

Mijnwebwinkel remembers which items are placed in your shopping basket. Without this cookie you are unable to place an order or place items in your shopping basket.

Disabling/deleting cookies

Most browsers enable cookies by default. You can alter your browser settings to not accept cookies or delete the cookies from your computer. Different web browsers may use different methods for managing cookies. More information about switching on and off and removing cookies can be found in the instructions and / or using the help function of your browser. Blocking cookies can have a negative impact upon the usability of some websites however.

Third Parties

We will not sell, share, or otherwise distribute your data to other parties except as provided in this Privacy Policy. We use third parties for:

  • Hosting our webshop
  • Financial administration
  • Sending newsletters and invitations
  • Creating Track & Trace-codes and shipping labels
  • Delivering orders

How long do we keep your data?

We keep your data for the period necessary to fulfill the purposes for which it has been collected. We are legally obliged to keep our financial administration for at least 7 years. So any personal data associated with the requirement will need to be stored for 7 years. Please keep in mind that in certain cases a longer retention period may be required or permitted by law.

Accessing, changing or removing data

You have the right to access, change or remove your personal data. If you have any questions/comments about the processing of personal data, please contact info@spellen-domein.nl. To be sure the request is made by you, please include a copy of your identification document. You should black out your photo, document number and social service number in this copy. This serves to protect your privacy. We will respond to your request as soon as possible, but in any case within four weeks.

If you have any questions or complaints, please contact us at: info@spellen-domein.nl

Spellen Domein
Bijsterveldenlaan 96
5045 ZV Tilburg
The Netherlands

This page has last been updated 07-03-2020

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